SOCIAL WELFARE SERVICES UNIT
Our department help patients understand their illness or condition and provide them with information about the resources available to them to cope with the emotional, financial and social needs that arise with a diagnosis.
We also assess clients' needs, situations, strengths, and support networks to determine their goals. Help clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment.
The Social Welfare Services comprises of two sections :
- The Social Workers Unit (Social Workers)
- Administrative Unit (Management Support Officer)
Responsibilities
Our main responsibilities are the:
- Undertaking social casework as an aid to diagnosis and treatment and rehabilitation of patients, including psychiatric ones;
- Undertaking psychosocial and biomedical studies and related research work
- Uupervision and training of junior staff
- Assistance patients and immediate relatives in assessing and overcoming social/personal consequences of diseases
- The provision of necessary support to patients to enable their adaptation and adjustment in their immediate environment
- Counseling services to patients, typically to help them overcome emotional issues resulting from their hospitalization.
Services
For further treatment in Mauritius, the RRA provides financial assistance and all necessary support to patients who have been recommended for further treatment by specialists and approved by the Health Director.
The treatment scheme also provides the possibility for patients to opt for any public hospital in Mauritius. Patients proceeding to Mauritius benefits financial assistance as per the RRA policy (RS 300 per day), and they are also provided air tickets as well as their relatives. In some severe cases, as upon recommendation of treating Specialists, oxygen and stretcher are also provided as well as accompanying staffs such as SAMU Team (Doctors and Nursing Officers) to and from Mauritius.
Objectives
- Helping people enlarge problem solving and coping abilities
- Facilitating interaction between individuals and others in their environment
- Helping people obtain resources
Documents to be Produced :
- National Identity Card
- Birth Certificates
- Bank Account Number
Documents to be produced in Mauritius :
- National Identity Card
- Birth Certificates
- Section A, B, C
Documents to be produced when arriving to Rodrigues :
- National Identity Card
- Birth Certificates
- Medical Certificate
- Form B and C
Our Motto
There is no Greater Joy nor Greater Reward than to Make a Fundamental Difference in Someone's life.
Contact us
Don't Hesitate Contact us for any Information
Call us to this number for immediate support
Social Worker
Phone: + 230 832 1500/ 832 1417
Ext: 144
Management Support Officer
Phone: + 230 832 1500
Ext: 1010
